Photographs must be taken of the contents and uploaded to Documotive. Hold the keys from voids for a 7-day period whilst the CHO attempts further contact with the contract holder. As a landlord, under the Renting Homes regulations, we must safeguard any identified items for four weeks.
If, after 7 days contact is not made, the keys should be passed to the Void team, unless items of value have been identified, in which case we will be required to arrange removal and storage of the valuable items with our nominated contractor for the remainder of the four weeks.
The items can be disposed, sold or recycled if after this period of time, the owner has not made arrangements to remove. The only time consideration for storage would not be applicable, would be where:
- The property is perishable in nature and storage for four weeks would involve an unreasonable degree of inconvenience or expense to the landlord.
- The value of the property, when eventually sold, would not, in the landlord’s opinion, be sufficient to reimburse the landlord for the expenses incurred in safeguarding it
The cost of the storage of items and any property recharges should be raised against the contract holder however, any money made from the selling of their goods must be used to pay any recharges or rent arrears in the first instance.