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What do I do once an application has been received?

The housing officer will create a TMI as per the TMI Guide. The CHO will have 14 days to request any additional information from the contract holder. Additional information cannot be requested once the 14 days has lapsed.

If no further information is required, then a decision to approve or refuse consent must be provided in writing within one month from the day the application was made. If a decision is not given in this time, then the contract holder can assume consent without conditions.

A Contract Transfer Investigation form should be completed to help assess if the proposed contract holder qualifies for the transfer. The investigation should include considerations for the following:

  • Is the property size suitable?
  • Are there adaptations in situ which the proposed contract holder requires? If not, then the application should be refused
  • Are there any current breaches of contract / any court orders current in place? If there are, conditional consent could be issued, advising that the application can be approved once the breach ceases. If there are arrears that cannot be cleared outright, the conditional consent may be considered providing a repayment arrangement is agreed upon.
  • The number of individuals occupying the property
  • The age and characteristics of the individual and any age restrictions on the property in question

A pre-contract assessment will need to be completed to capture any support needs and financial viability of the proposed contract holder and to explain the expectations of a Bron Afon contract holder.

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