LanguageLine’s Insight Video Interpreting allows you to connect to video and audio interpreters in over 250 languages, including Welsh and British Sign Language.
Available within seconds at the touch of a button, LanguageLine’s Insight Video Interpreting allows you to connect to video and audio interpreters in over 250 languages, including Welsh and British Sign Language.
This is useful if you have a planned meeting with a customer at the office or where there is WIFI. To find out more have a look at this demo.
Here’s a useful guide to getting started:
1. Firstly download InSight via the App Store, Google Play Store or visit http://insight.languageline.com.
2. You will be prompted to enter an authentication code and device name. Enter your name and select your service area’s authentication code from the list below and click ‘Activate Device‘:
Afon Support: RB74T6XG3G
Community Development:6HFYWM7TJX
Community Housing: 6PVY9BBV3H
Community Safety: XQF8PQQRRT
Compliance: 74H7MFY4X8
Customer Hub/Quality: 83W4HR4FWD
DLO & Admin: 47QMHMM6KT
Finance: D3MF8HXHMG
Governance and Assurance: XVPQ4Q7T3T
Health & Safety: VY8MMDRFK6
Independent Living: GV9RKFX7WM
Leasehold: KTPRPYQTPJ
New Homes: GBGHWKYTRB
OD & Comms: KWMFKBPRPF
Occupational Therapy (OT): 8H7TR6VHFP
Sustainability and Environment: VRX8PKKWMX
Tenancy Support: 4WV7BHD4WD
3. After activating your device, you will see this screen – you will automatically see the top languages used. There is an option to see all the languages provided (on the left hand side) or you can search by language or country name
Here’s a key to the types of interpretation available:
4. You’re ready to select the desired language to connect to an interpreter.
5. Here are some screen control functions that may help you during the call:
6. While you’re waiting to be connected…
7. Once connected…
8. When the conversation is finished end the call.
