We will not fell or prune a BA owned tree to remove the risk of nuts, berries, and blossom etc.
Falling fruit, nuts, berries, and blossom are natural occurrences and are regarded as a minor, seasonal inconvenience.
Fruiting trees add variety to the urban environment and support biodiversity.
Items such as this fallen from trees can be dealt with using a sweeping brush.
If, the customer claims the tree is dangerous (following on from you having provided the explanation above) request a description of how and images that demonstrate this claim.