A Subletting Investigation form should be completed in order to help assess any concerns of subletting and:
- An adhoc visit to the property should be made to assess circumstances
- Contact made with contract holder to discuss concern
- Neighbours approached to obtain information about who they know to be living in the property or who they see coming to and from the property
- Agencies contacted to obtain information about any potential change of address of the main contract holder (e.g. council tax, utility companies)
- Consult electoral roll (but be mindful this is only updated yearly)
- Speak to alleged subcontract holder – suggested questions include:
- Do they have a relationship to the contract holder?
- Are they paying the contract holder any rent?
- When did they start residing at the property?
- Do they have a occupation contract agreement for the property?
- How did they become to start living in the property?
- What do they know about the actual contract holder?
If a subcontract holder is identified, advise them:
- The contract holder had no legal right to sublet. If this is carried out without permission and Bron Afon are unaware, then this assumed contract is not binding on the landlord.
- Legal proceedings will be started to regain possession
- To seek independent legal advice about their housing situation
(Please note that subcontract holder may be able to provide supporting evidence against the contract holder, so it is advisable to assist them through this process)
If you are unable to make contact with the contract holder or suspected subcontract holder, an appointment for a home visit should be sent to the property, addressed to the actual contract holder. If the contract holder is present for this appointment, checks of evidence of occupation should be made.