Residents will be charged £5 for replacement purple lidded bins, unless they were broken or damaged during your bin collection.
To reduce the risk of a bin being lost, misplaced or stolen, residents are advised to number and/or personalise their bins. This makes it easier for the crews to put bins back in the right place.
If a bin is damaged or broken during the collection the crew will record this using the tracker system, residents will then will receive a card through their door notifying them that a replacement has been ordered. There is no charge for replacement recycling receptacles.
Further information is available on the Torfaen Website Home | Torfaen County Borough Council.
To order a purple lidded bin, please call Torfaen CBC on 01495 762200
Email: streetscene@torfaen.gov.uk