How to delete a fob off the portal
- To access a particular scheme either left click on the my properties tab at the top, or the properties icon. If you click on the properties icon, it will give you the option to create or modify, select modify. This will then pull up a list of the schemes which have Intratone door entry systems installed.
- Left click on whichever scheme you wish to view and this will then bring up a list of properties in the building.
- Select the property you wish to delete a additional fob from.
- This page will show you which fobs are already allocated to this property. Click on the fob you wish to delete, for example if a tenant informs you, they have lost their yellow fob, click on the yellow fob.
- This shows you the serial number and colour of that particular fob. Click delete, the below box will then open, click ok.
- You will then need to return to the properties screen to update the system, click on the my properties tab at the top of the screen
- You will see that the update status box next to the property has turned red and needs updating. Click the update button next to it and this when then update the central unit at the property.
- The fob will now be deleted and the system updated.
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