If a contract holder is troubled with any kind of vermin or pest e.g. fleas, rats, mice, ants, wasps, etc the Environmental Health Department at the local Council will advise on any measures they may need to take to control any pests they may have. It is their responsibility to deal with this.
If a fire does occur either inside the property or within the garden, the action taken in the event of a fire will depend on the type of building they live in:
If they live in a house – they must leave their home and dial 999 immediately.
If they live in a block of flats, the action they should take will depend on the structure and fabric of the building so it is important to check the notice in the communal area now which will tell them what they should do in the event of a fire, if they’re unsure they should call us. In every case they must dial 999.