The CHO/ILO will need to speak with the New Homes Team to get an account at the decant address set up on YODA with the contract type being ‘decant’. A need to speak will need to be added to the decant property to advise the contract holder and the address they have been decanted from. A need to speak will also need to be added to the original property to advise of the decant property the contract holder is living at.
The contract holder is required to continue paying rent on their original occupation contract if they are issued a Temporary Decant Agreement, and a rent allowance will need to be provided to the property being used for decanting. A Rent Allowance Request form should be completed every 4 weeks and passed to Rent Accounts to issue this.
If a long-term decant is necessary due to a property condition matter, which was caused by the contract holder, they will be expected to return to the originating property and recharged for the relevant works carried out. It is important that this message is reiterated through both conversation and all written commination with this contract holder.
If the contract holder is issued a Secure Contract due to it being considered unfit for human habitation, then they are to be signed up as the contract holder for the decant identified and will be required to pay rent for this property. DO NOT VOID THE ORIGINATING ACCOUNT THAT THE CONTRACT HOLDER HAS BEEN DECANTED AWAY FROM. A rent allowance will need to be issued for the originating property, as this account will continue to run, but rent will not be payable under the fit for human habitation requirements.
For cases where long-term decants occur for the reason of EG: a Fire or Flood, and it is found that there is no obligation on the landlord to reinstate the originating property under Sections 95 of the Renting Homes Wales Act 2016, a direct match should be considered in order to rehouse the contract holder.