If customers are unsure about the day their bins, boxes, and bags are due for…
What goes in the purple bin?
Things You Can Put in the Purple-Lidded Bin You may dispose of the following items…
How do I order a new refuse or recycling bin?
Torfaen County Borough Council is responsible for the waste and recycling service. Lost or Stolen…
Who deals with refuse and recycling collection?
Torfaen County Borough Council are responsible for refuse and recycling services. Contact info: Torfaen CBC…
Noise/animal nuisance/neighbours
If we receive a report of nuisance, annoyance or disturbance due to noise or animals,…
What outcomes can a complainant expect?
We are committed to dealing with ASB in our communities. We will investigate the complaint…
Will the complainant have to do anything during the investigation?
It is important that they stay connected with us and report any further incidents. We…
What happens when we receive an ASB complaint?
The details of the complaint are passed to a Community Housing officer to investigate. The…
Can we accept reports from a private resident?
Anyone can submit a complaint to us about ASB. However, we cannot investigate ASB that…
How Can Customers Report Noise Nuisance?
In the first instance, we should ask the complainant to discuss the issue with the…