The Governance team and we make sure Bron Afon meets our regulatory and legal requirements…
Governance Team
Kevin Willmott – Governance Manager kevin.wilmott@bronafon.org.uk
Risk & Insurance Team
The Risk & Insurance team are qualified and experienced in health and safety awareness, risk…
Rent Payments -Can I discuss the rent account?
The Customer Hub and Community Housing Officers usually deal with all incoming rent queries from…
Contract Holder Accident/Incident form
The relevant Community Housing Officer should fill in this form with the Contract Holder. Contract+Holder+Accident+Incident+Report+Form+V4+Dec+21
Rent Payments – When is rent charged?
Rent is charged weekly to your account. Charges are made up of your weekly rent,…
How to apply for DHP?
Give the customer the following information: To apply for DHP you can visit Torfaen Council’s…
DHP – What is discretionary housing payment?
Discretionary Housing Payment (DHP) can help provide additional help towards rent costs. You must be…
Housing Benefit – When is it paid?
Housing Benefit is usually paid direct to Bron Afon. This will appear on the rent…
Housing Benefit – What is it?
Housing Benefit can help you pay your rent if you’re unemployed, on a low income…