If a customer enquires about work that does require permission, here is the information you…
Work not requiring permission
If a customer calls and asks about alterations or improvements that can be done without…
What do I do if I have evidence to confirm occupation contract fraud has been completed?
If occupation contract fraud has been proven but the contract holder would be entitled to…
What do I do if I believe someone is committing occupation contract fraud?
A Occupation contract Fraud Investigation form will need to be completed in order to help…
Contract holders ending the joint contract holders’ contract.
If a contract holder believes that the remaining joint contract holder has abandoned the property…
Abandonment – What happens if only one contract holder of a joint occupation contract has abandoned?
If only one contract holder of a joint occupation contract has abandoned the property, under…
What happens if contact is made by the contract holder after the property has been cleared?
If the contract holders contacts BA after the items in the property have been cleared,…
What if their are pets in an abandoned property?
Animal sanctuaries such as the RSPCA should be contacted for assistance to find re-housing. Alternatively,…
What if their are occupants in an abandoned property?
Unauthorised occupants are generally people ‘left behind’ following the departure of a contract holder and…
How is an abandonment property recovered?
If contact is not made by the specified date, or if the CHO is not…