Here you will find forms and letters when dealing with animals and pets.
Add & Remove Occupants
Here are the forms and letters that you may need when adding or removing occupants…
Abandonment
Attached are forms and letters that you may need to use when investigating abandonment.
Reporting a fault to Tunstall
You will need to complete the attached form when reporting a Tunstall fault. You don’t…
Boiler fault codes
You can use these common boiler fault codes to help diagnose a boiler issue. *Remember…
What if a contract holder completes alterations/improvements without permission?
The Contract Holder should be advised to submit an Alterations & Improvement application form for…
What happens if permission is granted?
A letter confirming permission should be sent to the Contract Holder. If permission is provided…
What happens if permission is rejected?
Applicants should be advised in writing the reasons why the application is refused.
Alterations & Improvements – general advice
Contract Holders have a right to carry out Alterations and/or Improvement work to their property…
Examples of Prohibited work
If a contract holder asks about what types of work are not allowed, here are…