We require all applicants to provide us with proof of income at the pre-tenancy. We…
Allocations – what is a pre-tenancy interview?
Although it may sound scary, we can assure you it’s not. They are designed to…
Allocations – what initial checks are completed at shortlisting?
The first thing to keep in mind is, if you have not met a requirement…
Allocations – I’m top of the shortlist, does that mean the property is mine?
Not necessarily. Although we start shortlisting from the applicant that is top of that shortlist,…
Allocations – why has an empty property not been advertised?
You may be aware of a property that has become available and is now empty,…
Allocations – how long after the advert has closed will the property be shortlisted?
This is difficult to put a timeframe on. Although we aim to shortlist and contact…
Moving in with Bron Afon – viewing/sign-up
Following a successful pre-tenancy, the applicant/s will be offered the property. When the property is…
Moving in with Bron Afon – before we offer a property
When an applicant is matched to a property, before a formal offer can be made…
Moving in with Bron Afon – how is a shortlist generated?
When the weekly advert has closed a shortlist of bids will be generated by TCBC…
Leaving your Bron Afon Home – Do I need to remove my flooring/Carpets?
Yes. For health and safety reasons, all flooring (carpets/laminate) must before removed before you return…