In light of the rising cost of living and concerns around the affordability of heating…
Pre Court – Protocol (staff)
Pre court protocol Have at least 6 separate attempts of contact been made within 2…
Moving in with Bron Afon – Homeless or High Priority
If you are homeless or in urgent need of housing your first point of contact…
Current Contract Holders – moving and things to keep in mind
Have you considered the costs for moving? Moving can not only be a stressful time…
Current contract holders – moving home
All current Bron Afon contract holders will follow the same process as a new applicant.…
Allocations – is my water included in my rent?
No. Your water rates are dealt with and collected by Welsh Water. For low-income households,…
Allocations – is there any help if I have no furniture/appliances?
There is some help available from external charities/government funds. The DAF grant (discretionary assistance fund)…
Allocations – what can I expect from my new home?
You can expect your home to be up the Welsh Housing Quality Standard and all…
Allocations – do I have to pay rent up-front when I sign for my home?
Yes. We require all contract holders to pay 1 months full on signing for their…
Allocations – how long after I’ve been offered a property can I view it?
During your pre-tenancy, the New Homes Coordinator will let you know if the property is…