We do have limited access to food vouchers for Farm Foods, Aldi and Iceland but…
Food Parcels – what are the requirements?
If our contract holder has exceeded the EAP and has been referred to our Tenancy…
Animals & Pets – Contract Holders Responsibilities
Residents may keep dogs or cats at their home, except where: The home has a…
Do we help with food parcels?
If a contract holder needs a food voucher, you should first check if they have…
Animals & Pets
At Bron Afon, we understand how animals may bring you happiness and comfort, but sometimes…
Trespassers (Squatters)
Squatting is when someone has entered a property and is living there without the permission…
Trespassers (unauthorised occupants)
Unauthorised occupants are generally people ‘left behind’ following the departure of a contract holder and…
Is a contract holder able to sublet?
Sub-letting is not permitted under the occupation contract. A sub-occupation contract can be for anything…
Tenancy Support – What do I need to include in the referral?
When you log a support referral, you need to include as much information as possible.…
Lodgers
A lodger is someone who rents a room from our contract holder(s) and pays a…