With limited funding available, it isn’t our priority to install Electric Vehicle (EV) charge points/facilities…
Hoarding
Some contract holders may be unable to manage their accommodation to the expected and required…
Case Conferencing
Case conferencing describes a meeting of staff and/ or agencies that may be working with…
Business Use
Contract holders can apply for permission to run a business from their property, and we…
Temporary absence
If Bron Afon receive notification informing that there will be a Temporary Absence from the…
Change of Gender
An application to amend gender status must be completed and returned to the Community Housing…
Reference request
If a Contract Holder is looking to move to another landlord and requests a reference,…
What can a contract holder do?
When ASB is persistent, the first thing to try (if it is safe to do…
What isn’t classed as ASB?
Some commonly reported incidents are not regarded as ASB and we can’t help with them. This may because…
How to make your communications accessible for customers with a sight loss
We have customers who have a sight loss so communications to them will need…