If pests have caused damage in our contract holder’s home, they should contact us. We…
Pest Control – Who is responsible for dealing with pests in the home?
It is the contract holder’s responsibility to contact local pest control firm to have pests…
Solar Panel Fact Sheet
What are they? Photovoltaic (PV) or solar electric panels convert sunlight to electricity. They are…
Solar panels – how to know that they’re working
If a contract holder has a ‘smart meter’ installed for their electricity supply (this is…
Information about Intelligent Energy Systems (IES)
What is an Intelligent Energy System? An Intelligent Energy System (IES) is a combination of…
Will we arrange for a smart meter to be installed?
No, a contract holder’s energy provider/company should provide and install a smart meter free of…
Can contract holders get involved in any decarbonisation/energy projects?
Yes! We’d welcome customer’s involvement and support- we have a number of ongoing projects that…
Will we put in a driveway for a contract holder to have an Electric Vehicle (EV) charge point?
We currently don’t have a planned investment or budget to provide this. If a contract…
Can contract holders install an electric vehicle (EV) charge point at their home?
If a contract holder would like to make any alterations to their Bron Afon home,…