To close TouchPoint, hover over the Usesr State Panel then click the Exit TouchPoint button.…
Touchpoint – Global hotkeys
If you’d rather use your keyboard than the mouse then you’ll love the global hotkeys!…
Touchpoint – pop-up notifications
You can select Pop-up Notifications for three areas in TouchPoint. You can do this through…
Touchpoint – info panel filters
You may need to filter your info panels if they are displaying too much information.…
Touchpoint – selecting queues to view
You can select to display queues other than your own delivery queues in the Queues…
Touchpoint – Managing your presence
You can manually set your Presence in TouchPoint. You can also enter a presence note…
Touchpoint – understanding login classes
Your login class controls which queues you’ll receive calls from and how those calls will…
Touchpoint – Logging in and out of queues
If you want to take queue calls you’ll need to log into Queues. You can…
Touchpoint – signing in and out
You can choose to: Automatically sign in to TouchPoint using your Microsoft Windows account –…