All staff are responsible for making observations and reports related to fire safety, this can…
Blocks – Energy Bills and Energy Usage
What we will do (routine). We will only routinely read certain panel meters and send that…
Blocks, voids & bin stores and sheds
If items are left by a contract holder who has just vacated or is about…
Blocks – General (including Independent Living)
Will do (routine) Provide access on request (5 days’ notice required) Meter reading quarterly inc. sub meters…
Blocks – Internal
Will do (routine): Basic inspection cleanliness and obvious risks Clean to a standard (monthly) Identify…
Blocks – external
Will do (routine): Basic inspection of the block and outside spaces. This is not an…
Abandoned vehicles
Statutory duties and responsibilities (TCBC) – Abandoned vehicles and certain nuisance parking offences are dealt…
Biodiversity
We are committed to supporting the delivery of one vision for a sustainable Wales as…
How we test for radon
Testing is the only way to find out the actual levels of radon inside your…
Who handles grass cutting complaints?
As Torfaen Council are contracted to cut parts of our grassed areas, this should help…