Adding a Notice to a TMI – YODA steps If you need to add…
Yoda – How to create a new TMI abandonment
How do I create an Abandonment TMI? Navigate to the TMIs list view and create…
Mobility Scooters – Is there existing storage provision in specific schemes?
Yes, details are provided for each scheme, indicating if there’s external, internal, or no storage…
Mobility Scooters – Do customers need permission to use a scooter in communal areas?
Yes, permission from the Independent Living Officer is required. Customers need to complete a declaration,…
Mobility Scooters – What if a scooter damages property without insurance?
Costs will be recovered through a customer’s insurance. Without insurance, they’re personally liable and may…
Mobility Scooters – Do customers need insurance for their scooter on the property?
Yes, customers should ensure their scooter has appropriate insurance, including liability coverage.
Mobility Scooters -Can a customer make alterations to their property to accommodate a scooterwithout consent?
No, written consent from the housing provider is required for any alterations.
Mobility Scooters – Are there restrictions on storing scooters in communal areas?
Yes, scooters must be stored in designated areas within the Retirement Living Scheme or in…
Mobility Scooters – Can customers charge a scooter in communal areas, and are there guidelines?
NO – scooters must not be charges in the communal areas
Mobility Scooters – How are storage spaces allocated in Retirement Living Schemes?
First-come, first-served basis, with a waiting list. Medical grounds may be considered with an Occupational…