- Home
- Knowledge Base
- Zeacom
Zeacom
Zeacom Admin – how to reset your pin number
Reset Zeacom Pin Numbers General → Security Select Agent →Highlighted → Right mouse click Then choose Edit Select Reset PIN
Zeacom Admin – how to log in manually
Manual Queue Log in – 7941 Phones to access Call Queues: If the agent has the Zeacom Phone Service,...
Zeacom Admin – how to check or set up a holiday
Log on to Zeacom administrator Click Announce, you will see the following recorded announcements Next click on Queuing,...
Zeacom Admin – call recording administration
At the bottom of this screen you will see “Administration”. Within here you must administer those you wish to have...
Zeacom Admin – creating breaks and worktimes
Break and worktime reasons are created here: Administration of Break / Work time Reasons Delivery Times The amount...
Zeacom Admin – adding trade mobiles
You can add mobile numbers for Trade staff to the database so that the system recognises the number calling. Queueing...