Rents

Your council tax is managed by and paid to Torfaen Council. If you are struggling with council tax you can...

If the account is in arrears and the balance cannot be cleared in full an agreement to pay (ATP) needs...

Target rent is the standard rate that is applied to each type of property, and increases annually in line with...

  ATP can be set at a weekly, fortnightly, 4 weekly or monthly payment frequency. However if the contract holder...

Contract holders can set up there own direct debits through my Bron Afon. If you are creating a direct debit...

The Debt Respite Scheme (Breathing Space) will give someone in problem debt the right to legal protections from their creditors....

–We cannot chase debt on rent accounts during this time. –We can discuss paying the rent but not any agreements...

The next action date is a tool on Yoda to use to flag accounts to the CHO to be worked....

There is an income and expenditure module within Yoda to help when discussing rent accounts and setting agreements. You can...

Yes! All our contract holders can use their My Bron Afon Account to view their rent account, statements and make...

You can produce a rent statement from a contract holders account by following the guide on the link below. Don’t...

A recurring card payment can be set up for contract holders to make regular payments. The payments are made using...

The bedroom tax is a cut in housing benefit or universal credit housing costs if you rent your home from...

If a contract holder has contacted to check a rent balance, remember to clear their security questions and ensure they...