Rent Payments

Rent is charged weekly to your account. Charges are made up of your weekly rent, any service charges  and an...

The Customer Hub and Community Housing Officers usually deal with all incoming rent queries from our customers. We can only...

  There are lots of ways to pay rent. The customer can choose the one that best suits them. It’s...

Yes! They can do this through My Bron Afon. They can access their via our app or through the Bron...

There are 4 rent paid frequencies that a customer can pay in line with. Weekly This would be the customer...

Our contract holders have 2 ‘rent free’ weeks a year. These are usually the last week of August and the...

Outside of Bron Afon, there are several organizations that can provide support to our customers. Here are their names, contact...

If an eviction has been granted the customer must pay in full to clear the account and stop any action....

Former contract holders are still liable for any outstanding balance on their former rent account. If they are looking to...

A one off payment is needed if a customer is paying for a fob, towards a recharge or for a...

Customers may need a payment card if they use a pay point to pay their rent or make manual payments...

Our Contract Holders can make rent payments online or through the allpay app but may call to make a rent...

Contract holders can set up there own direct debits through my Bron Afon. If you are creating a direct debit...

The next action date is a tool on Yoda to use to flag accounts to the CHO to be worked....

Allpay is our chosen payment provider and offer electronic payment methods.