Ombudsman

The Public Services Wales Ombudsman have legal powers to look into complaints about public services and independent care providers in...

The Ombudsman will contact our Customer Quality Officers if a Bron Afon customer has escalated a concern to them. If...

You can call the Ombudsman on 0300 790 0203. The phone line is open from 10am-12:30pm and 1:30pm-4pm. The Ombudsman will...