New Homes

Leaving your Bron Afon home – Can you extend a notice? 

Yes. If for any reason a contract holder needs to extend their notice to end their contract, they must do...

Leaving your Bron Afon Home – Can I leave items in the property if I’m unable to move them? 

All items must be removed before you return the keys for the property, any items left behind you may be...

Leaving your Bron Afon Home – Do I need to remove my flooring/Carpets? 

Yes. For health and safety reasons, all flooring (carpets/laminate) must before removed before you return the keys. 

Moving in with Bron Afon – how is a shortlist generated?

 When the weekly advert has closed a shortlist of bids will be generated by TCBC by following the process below:...

Moving in with Bron Afon – before we offer a property

When an applicant is matched to a property, before a formal offer can be made a pre-tenancy interview is required....

Moving in with Bron Afon – viewing/sign-up

Following a successful pre-tenancy, the applicant/s will be offered the property. When the property is ready for letting the successful...

Allocations – how long after the advert has closed will the property be shortlisted?

This is difficult to put a timeframe on. Although we aim to shortlist and contact the successful applicants as soon...

Allocations – why has an empty property not been advertised?

You may be aware of a property that has become available and is now empty, but you have not seen...

Allocations – I’m top of the shortlist, does that mean the property is mine?

Not necessarily. Although we start shortlisting from the applicant that is top of that shortlist, that applicant may not meet...

Allocations – what initial checks are completed at shortlisting?

The first thing to keep in mind is, if you have not met a requirement for the property or the...

Allocations – what is a pre-tenancy interview?

Although it may sound scary, we can assure you it’s not. They are designed to help us help you find...

Allocations – what documents do I have to provide at pre-tenancy interview?

We require all applicants to provide us with proof of income at the pre-tenancy. We always ask for 3 months...

Allocations – how long after I’ve been offered a property can I view it?

During your pre-tenancy, the New Homes Coordinator will let you know if the property is ready for letting or give...

Allocations – do I have to pay rent up-front when I sign for my home?

 Yes. We require all contract holders to pay 1 months full on signing for their new home.  

Allocations – what can I expect from my new home?

You can expect your home to be up the Welsh Housing Quality Standard and all health and safety standards to...