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How Do People Rent From BA?
When a contract holder inquires about renting a home with Bron Afon, staff should provide the following guidance: Register with...
Moving in with Bron Afon – how is shortlisting completed?
After the Homeseeker advert has closed, we start the process called shortlisting. We have access to a list of all...
Moving in with Bron Afon – how do you get priority housing?
Torfaen Homeseeker uses a banding system for applications to assess the need for housing – Gold Band (High Priority), Homeless...
Moving in with Bron Afon – What are the stages of shortlisting for a property?
When a home becomes available, we will do any repairs needed before the new contract holder moves in. This could...
Allocations – what could stop someone being offered a property?
If the applicant owes rent or have other housing related debts They are a contract holder and legal action has...
Moving into a Bron Afon home – how we allocate our homes
Bron Afon properties are advertised through Torfaen Homeseeker (Abritas) which is the common housing register for the Torfaen Borough. Applicants...
Current Contract Holders – Moving home and reference requests
If our Contract Holder is looking to move to a different property with another landlord they may contact us for...
Leaving your Bron Afon home – How to end your contract
To end your contract with Bron Afon, you must give at least 4 weeks written notice. You can give notice...
Leaving your Bron Afon home – what happens after you give notice?
After you have given notice to leave your home, one of our New Home Coordinators will be in contact with...
Leaving your Bron Afon home – dealing with a friend’s or relative’s property following a death
We understand that dealing with a property following the death of a loved one can be difficult. As each situation...
Leaving your home – Can I give notice to end a contract on behalf of a relative?
You can only give notice on behalf of a relative if you hold power of attorney, if you do hold...
Leaving your Bron Afon home – Where do I return my keys?
All keys for the property must be returned to the Bron Afon Offices on your specified date before 12pm. Ty...
Leaving your Bron Afon home – Can I post my keys?
If you are unable to return your keys to the office, they can be returned by a trusted person. If...
Leaving your Bron Afon home – Can I hand in my keys before my notice period ends?
Yes, you can hand your keys in during your 4 week notice period if you are ready to leave. However,...
Leaving your Bron Afon home – What happens if I don’t hand my keys in on the specified date?
If you fail to give vacant possession of the dwelling once the notice period of 4 weeks ends, then...