Leasehold

Home Improvements – Leaseholders

The leaseholder is responsible for maintaining and repairing the internal parts of their property. The leaseholder is also responsible for...

Re-purchase or ‘Buy Back’ of sold properties

In exceptional circumstances Bron Afon may consider buying back leasehold properties where there are funds available and there is a...

Provision of rented housing

If we successfully apply to court for forfeiture of a lease or buy back a leasehold property we may be...

Glossary for Leaseholders

Administration charge An administration charge is any fee the landlord demands from the leaseholder for granting approvals under the lease...

Payments – Do I need to pay in full by the end of April each year?

Yes it should be paid in full within 30 days of the invoice date. However, if you contact the Leasehold...

Payments – Why have I received invoices for service charges – I own my own property?

The Lease you own to occupy the property is a legal contract between you and the landlord (Bron Afon) and...

Payments – what is my 19 digit reference number for Allpay?

This is the number shown on your payment card relating to your service charge or major works account.  It is...

Direct Debits – will my direct debit continue?

Yes. If you currently have a DD set up for your annual service charges, your DD will be adjusted accordingly,...

Direct Debits – does my direct debit include ground rent?

If you already have a DD set up for your annual service charges, the ground rent charge should have been...

Block cleaning – you don’t clean my block so why am I being charged for block cleaning?

If ‘Block Cleaning/Inspection’ is on your invoice it is included in the schedule for the team delivering those services. If...

Repairs – I haven’t reported any repairs, how will I know if something was reported and repaired?

Repairs are reported via many sources e.g. contract holders, leaseholders, leaseholder tenants, surveyors and Bron Afon staff. Jobs are then...

Leaseholders Insurance – how do I make an insurance claim?

Leaseholders wishing to make an insurance claim should refer to our webpage for details or contact Bron Afon’s Insurance Team. 

Leaseholders insurance – Can I have a copy of the buildings insurance premium?

The summary of cover is included in the attached document.

Asbestos – why do I have to pay for an asbestos re-inspection every year?

It is a requirement of the lease to pay a contribution towards costs incurred by the Landlord (Bron Afon) where...

Asbestos – why does my block have asbestos re-inspections every year?

If there are asbestos containing materials within our properties or communal areas that we manage, we are required by law...