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Independent Living
Mobility Scooters – What if a scooter damages property without insurance?
Costs will be recovered through a customer’s insurance. Without insurance, they’re personally liable and may be asked to remove the...
Mobility Scooters – Do customers need permission to use a scooter in communal areas?
Yes, permission from the Independent Living Officer is required. Customers need to complete a declaration, and permission may be withdrawn...
Mobility Scooters – Is there existing storage provision in specific schemes?
Yes, details are provided for each scheme, indicating if there’s external, internal, or no storage provision for scooters. [See below]...
Alarms – ARC pin codes
The below are pin numbers that Arc Alarm staff will request before they progress with an alarm call. **Only Arc...