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Disrepair Claims
What is a disrepair claim?
A disrepair claim arises when a Landlord fails to undertake a repair in a property that they have an obligation,...
Who deals with disrepair claims?
Asset Strategy and Investment (the Asset Technical Manager) will instruct the appointed solicitors to open a file and manage the...
How is a disrepair claim raised?
A customer may issue a claim either through a solicitor or directly with Bron Afon (a litigant in person). All...
Process of dealing with a disrepair claim
Administration of Disrepair Claims 1. Receipt of claim Claims are usually received via post. On receipt, the documents are scanned...