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Contract Holder Process – General
If we are notified that an account holder has passed away we need to raise a deceased Contract Holder TMI....
Contract Holder Process – CHO
When a contract holder passes away it is important to identify whether the occupation contract will be ended, or if...
Who is eligible to succeed?
Under Section 74 of RHWA, a total of 2 successions to a contract can be allocated, and there are two...
Deceased Contract Holder Process – what if the occupation contract is a joint occupation contract?
As per the occupation contract agreement, the surviving contract holder will automatically become a sole occupation contract holder. This then...
What happens if the sole contract holder dies and their spouse or partner wishes to stay?
A spouse or civil partner that was living with the contract holder at the time of death will be treated...
What happens if the only contract holder dies but a family member wishes to succeed?
If a contract holder is not married and there is no partner living with the contract holder at the time...
What if a succession application fails?
If the decision is that the succession application is refused, then the CHO will close the existing rent account, and...
Can under 18’s succeed a property?
Nobody under the age of 18 may succeed to the contract or property.
What if more than one person is eligible to succeed an occupation contract?
Preferably, those involved would agree between them who is eligible to succeed and who will take on the contract. If...
What happens if there is no NOK or executor?
If you are not aware of any NOK or executor, you will be able to make an enquiry with Probate...
How do we know if a contract holder has passed away?
TCBC provide us with a weekly report of those that have passed away, and we receive reports from family members,...
What is the process for ending the occupation contract?
Under Section 155 of the RHWA, if the deceased is a sole contract holder; there is no one wishing to...
What if an applicant succeeds but they are under-occupying?
Where the successful applicant can succeed the contract, but not the property, the standard succession process should be completed with...