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Contract Management
Mutual Exchange – Considerations
If the person looking to exchange is in arrears, currently under occupying and applying to move to a smaller property...
Can a contract holder swap with someone out of the area?
Yes, but there are different timescales since the Renting Home Act Wales came into effect in 2022. Under the new...
Sole to Joint – Who can be added as a joint contract holder?
A husband, wife, partner, carer or relative of the contract holder may be added as a joint contract holder.
Sole to Joint – do I need to complete any property checks?
A home visit should be completed to ensure the property is to an acceptable standard and there are no breaches...
Sole to Joint – should I provide any advice to the applicant?
The contract holder and proposed joint contract holder should be advised to seek independent legal advice; however, it is not...
Sole to Joint – How do I sign up a joint occupation contract?
If you are satisfied the criteria for a joint occupation contract is met: Provide confirmation of the outcome in writing...
Sole to Joint – what do I do following the signing of the contract?
On completion of the sign up, please refer to the TMI guide for Sole to Joint requests for steps on...
Joint to Sole – how is a joint to sole contract application applied for?
Whilst there is no longer an application process for a Sole Contract Holder, a home visit will still need to...
Joint to Sole – how do I know if a sole contractor can stay at the property?
A Contract investigation form will need to be completed. The sole contract holder can remain providing: They meet the property...
Joint to Sole – What happens when the contract converts to a sole occupation contract?
For those cases where there is a straightforward agreement to transition to a sole contract, a notification is to be...
Joint to Sole – What happens if the remaining joint contract holder fails to leave?
If the remaining contract holder refuses to move to any suitable accommodation that is identified for them, including a direct...
Contract Holder Process – CHO
When a contract holder passes away it is important to identify whether the occupation contract will be ended, or if...
Who is eligible to succeed?
Under Section 74 of RHWA, a total of 2 successions to a contract can be allocated, and there are two...
Deceased Contract Holder Process – what if the occupation contract is a joint occupation contract?
As per the occupation contract agreement, the surviving contract holder will automatically become a sole occupation contract holder. This then...
What happens if the only contract holder dies but a family member wishes to succeed?
If a contract holder is not married and there is no partner living with the contract holder at the time...