Contract Management

First-come, first-served basis, with a waiting list. Medical grounds may be considered with an Occupational Therapist recommendation.

NO – scooters must not be charges in the communal areas

Yes, scooters must be stored in designated areas within the Retirement Living Scheme or in customer’s property, not in communal...

No, written consent from the housing provider is required for any alterations.

Yes,  customers should ensure their scooter has appropriate insurance, including liability coverage.

Costs will be recovered through a customer’s insurance. Without insurance, they’re personally liable and may be asked to remove the...

Yes, permission from the Independent Living Officer is required. Customers need to complete a declaration, and permission may be withdrawn...

Yes, details are provided for each scheme, indicating if there’s external, internal, or no storage provision for scooters. [See below]...

What type of pets can I have? Bron Afon will refer to the pet policy when making a decision about...

We recognise that owning animals can offer significant benefits to their owners and to the wider community, so we do...

What legal responsibilities do pet owners have? In addition to the terms of the Contract the contract holders have legal...

Any allegations of nuisance caused by pets, or neglect to pets themselves will be investigated by Bron Afon. In doing...

We will refer to our pet policy when making a decision on any application to keep a pet. Applications for...

A Contract Transfer application form should be completed and returned to the Community Housing Team. *Please Note* Under the Renting...

Please refer to the TMI Contract Transfer (mutual exchange) guide for relevant steps on transferring details / creating new contract...