Contract Management

Gardens:  Many of our properties benefit from their own gardens, which adjoin onto the property and are for the exclusive...

If a contract holder is troubled with any kind of vermin or pest e.g. fleas, rats, mice, ants, wasps, etc...

Here are the general rules on parking. Contract holders should: Do park carefully and responsibly so as not to block...

If a Contract Holder is looking to move to another landlord and requests a reference, the landlord can complete the...

An application to amend gender status must be completed and returned to the Community Housing team who will investigate using...

If Bron Afon receive notification informing that there will be a Temporary Absence from the property, a TMI should be...

Contract holders can apply for permission to run a business from their property, and we aim to not unreasonably refuse...

Case conferencing describes a meeting of staff and/ or agencies that may be working with a contract holder at the...

Some contract holders may be unable to manage their accommodation to the expected and required standard. It is important to...

We recognise that our customers should, under the Disability Discrimination Act have a quality of life, which allows them to...

Yes, on shared paths and roads in housing estates, but safety and financial feasibility are considered.

Yes, if the areas are safe, suitable, and easily accessible.

No there is no guarantee. It depends on capacity, budget, and may involve a user charge.

No, adaptations are only for scooters prescribed after an NHS assessment.

Quick action will be taken to address any behaviour risking the safety of the housing provider or contract holders.