Contract Management

Add an occupant  If a contract holder wants to add an occupant from their account, they will need to complete...

Under Section 111 of RHWA, a joint contract-holder under a secure contract may withdraw from the contract by giving a...

If a contract holder has found someone to exchange homes with (this must be another social housing contract holder), they...

When a contract holder asks about how to add a joint contract holder, staff should follow these steps when advising...

Succession  In the event of a contract holder passing away, a resident living in the home may have a legal...

A contract holder will need to provide four weeks written notice to end their contract by completing this ‘Withdraw from...

If Bron Afon receive notification of a request to change their identity, An Identity Change proforma should be completed and...

If we are notified that an account holder has passed away we need to raise a deceased Contract Holder TMI....

Our Contract Holders are expected to maintain any land within the boundary of their property, including any trees or shrubbery...

What are the Contract Holders burning? E.g. is it a BBQ or rubbish? Is it currently happening? Did the customer...

Some Contract Holders may be unable to manage their accommodation to the expected and required standard. Neighbours, relatives, friends or...

If you are contacted by a person who is reporting homelessness they will need to present themselves to the homeless...

To end your contract with Bron Afon, you must give at least 4 weeks written notice. You can give notice...

After you have given notice to leave your home, one of our New Home Coordinators will be in contact with...

We understand that dealing with a property following the death of a loved one can be difficult. As each situation...