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If a customer has lost their fob, we will charge £6 for a renewal. This needs to be paid upfront....

You will need to access APEX to view an upgrade date. The log in details are: First name.Surname Normal password...

We are really sorry to say there has been a delay to the kitchen replacement programme. This was a very...

All repairs need to be reported to Shelley Mapp. This can be sent via an activity on Yoda. If someone...

Payments for key fobs are taken as a one off payment on all pay. For instructions on how to take...

If a customers fob is broken, damaged and isn’t working we can programme a new one. We do ask that...

We will be in touch again in January 2024 to provide an update. If we can secure a budget the...

Once you have logged in, search for the street address in the top search bar and press search. Find the...

Bron Afon are not currently disposing of any land including small plots or parcels of land. There are a few...

The planned replacement of the various components in our homes are guided by established life cycles. These are a guide...

A customer may issue a claim either through a solicitor or directly with Bron Afon (a litigant in person).   All...

Step 1: Request Form Submission  When a Contract Holder calls to request permission for any alterations or improvements to the...

Administration of Disrepair Claims  1. Receipt of claim  Claims are usually received via post. On receipt, the documents are scanned...

Contract Holders have a right to carry out Alterations and/or Improvement work to their property providing they obtain prior approval...

Applicants should be advised in writing the reasons why the application is refused.