Adaptations

Who qualifies for help?

We can help anyone who: Has a permanent and substantial disability, and Has difficulty accessing different parts of their home...

To request major adaptations, contract holders need to contact Call Torfaen on 01495 762200. They may give advice, prescribe equipment...

If they have made a referral to Torfaen County Borough Council for an Occupational Therapy (OT) assessment and it has...

Some minor works do not need an occupational therapy (OT) assessment and can be requested via our Customer Hub team....

Once we have received the referral from Torfaen Council, we will contact the contract holder to arrange the best time...

If it is not possible to carry out the work, then the contract holder’s occupational therapist will talk to them...

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