THIS SERVICE IS ONLY DELIVERED AT INDEPENDENT LIVING SCHEMES.
Window Cleaning is undertaken quarterly by a sub-contractor. The contractor will notify us of any missed sites and records all visits.
This service is managed by colleagues in the Independent Living Team day to day.
We will do (routine) assist in the monitoring of standards.
May do:
- This is closely monitored but bear in mind colleagues can only assess queries within about a week of the claim of a missed clean.
- Dirty windows do not mean quarterly cleaning isn’t carried out. Environmental factors like pollution and material carried in rain (including sands) mean that windows may begin to look unclean very soon after a thorough clear, not unlike a motor car.
- Please assure people that the service is supplied and is monitored and controlled by colleague in the Independent Living Team.