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Remove old addresses from Outlook drop down list

  • Create a new email message
  • Start typing a name in the ‘To’ box
  • When the drop down list appears, use the ‘down’ or ‘up’ arrow key on your keyboard to move to the name/email that you want to remove – then press the ‘Delete’ key.
  • When done, click ‘To’ and select the person again from the Outlook address book
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