Dear «MAILNAME»
Notice of changes to your rent and other charges 2024/25
«ADDRESS1», «ADDRESS2»
In line with guidance from Welsh Government, we review our rental charges every year. A formal notice is attached in the format required by law. Detailed below are your current and new charges for rent, council tax and contents insurance. A further letter will be sent out towards the end of February providing you with the new charges for utilities and other services as well as what your total weekly charge will be.
The new rent is payable from 1st April 2024. Your new weekly rent charge will be: £«RNT»
You will find a lot of important information in the attached document, designed to help you understand your rent letter and to provide you with details of support available for you. Please take a moment to read this.
| Charges | Current charge to
31st March 2024 |
New charge from
1st April 2024 |
| Basic Rent | £«PREV_RNT» | £«RNT» |
| Contents Insurance | £«PREV_TINS» | £«TINS» |
| Council Tax | £«PREV_CTAX» | £«CTAX» |
Council Tax
Please note that the Council Tax figure included in the table above has not been changed, at the date of sending this letter, the 2023/24 figure has not been announced by Torfaen County Borough Council. The correct figure will be added to your account as soon as it is known.
If you claim Universal Credit:
You will need to notify the Department for Work and Pensions (‘the DWP’) of your new rent charge. You will need to do this on 1st April using your online universal credit account or at the Job Centre.
If you claim Housing Benefit:
You don’t need to do anything. We have sent your new total rent charge to the Council’s Housing Benefit team and they will automatically adjust any benefit paid to us
If you pay by Direct Debit:
We will amend your direct debit from April to take account of the new charges. We will contact you at least five working days before your new Direct Debit is due to be collected to confirm the new amount.
If you pay by Standing Order:
You will need to amend your payments with your bank to take account of the new charges.
What if I already have an agreement in place to repay a debt to Bron Afon?
You will need to increase your payments so that you are paying your new rent and service charge plus the amount agreed and shown in your arrangement letter. If you pay by Direct Debit then we will amend this for you.
If you have any queries or wish to discuss this letter, please contact our Customer Services Team on 01633 620 111 or at enquiries@bronafon.org.uk and we will put you in touch with the relevant person to deal with your enquiry.
Yours sincerely,
Alan Brunt
Chief Executive
If you would like any of our information in Welsh please ask. You can email us us or phone 01633 620 111. If you would find it easier to talk to us in Welsh we can arrange for a Welsh speaker to be present at an appointment.
A fyddech cystal a gofyn os hoffech unrhyw ran o’n gwybodaeth yn Gymraeg. Gallwch ysgrifennu atom yn y cyfeiriad isod neu drwy ffonio 01633 620 111. Os yw’n well gennych siarad â ni drwy gyfrwng y Gymraeg gallwn drefnu i siaradwr Cymraeg fod yn bresennol mewn apwyntiad.
FORM RHW12
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NOTICE OF VARIATION OF RENT
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| This form is for use by a landlord to give notice to a contract-holder under section 104(1) or 123(1) of the Renting Homes (Wales) Act 2016 of a new rent to take effect on a specified date. | ||||
| Part A: Type of Occupation Contract
Tick as applicable. |
Part B: Landlord
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| Secure contract | ü | Name: Bron Afon Community Housing Ltd
Address: Ty Bron Afon, William Brown Close, Llantarnam Industrial Park, Cwmbran. Torfaen NP44 3 AB |
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| Periodic standard contract | £ | |||
| Part C: Contract-Holder(s) | Part D: Dwelling | |||
| Name(s):
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Address:
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| Part E: Notice of Variation of Rent | ||||
| The rent payable under the occupation contract of the above dwelling is to be varied.
The rent payable from 1st April 2024 will be ………………… per week.
This is in place of the existing rent of ………………… per week
Note: The specified date from which the new rent is payable must not be less than two months from the date that this notice is given. This notice must not specify a date from which a new rent is payable within one year of a previous rent variation taking effect. |
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| Part F: Signature | ||||
| Signed by, or on behalf of, the landlord:
Alan Brunt Chief Executive |
Date:
26th January 2024 |
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| Guidance notes for contract-holders
This notice informs you that a new rent is payable from the date listed in Part E. If you need advice about any aspect of this notice or are worried that you may not be able to pay your rent, you should first contact your landlord. Many problems can be resolved quickly by raising them when they first arise. If you are unable to reach an agreement with your landlord, you may wish to contact an advice agency (such as Citizens Advice Cymru or Shelter Cymru) or independent legal advisors. You should make arrangements to pay the new rent. If you pay by standing order through your bank, you should inform them that the amount has changed. You should also notify your Housing Benefit office in your local authority if you are claiming a benefit, or the Department for Work and Pensions if you are claiming Universal Credit. |
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