We recognise that our customers should, under the Disability Discrimination Act have a quality of life, which allows them to have the provision for full mobility, which includes the right to own a Mobility Scooter.
We ensure that our customers can maximise independent living using the most appropriate equipment available to allow them to do so. Although the cost of buying or leasing a mobility scooter is met privately by our contract holders, we have a duty to ensure that these vehicles are being used legally with full responsibility being taken by the owner who resides in a Retirement Living Scheme that we manage.