Although it may sound scary, we can assure you it’s not. They are designed to help us help you find a home that meets your needs. To ensure you have the right support if needed and more importantly to ensure you feel safe in a home that you can enjoy.
The pre-tenancy is carried out over the phone by a member of our New Homes Coordinators, it can take up to 45 minutes to complete. Don’t be afraid to be open and honest, they are a very non-judgemental team. Their job is to make sure you are offered the right home and the right time for you, ensuring you have every opportunity to thrive in your new home. It also gives you a chance to ask any questions or express any concerns you may have.
How do I get Support (gwenthousingsupport.co.uk)